Amour - Hong Kong Wedding Venue

FREQUENTLY ASKED QUESTIONS

Q :

How to arrange booking date?

A :

Contact us at 2147‐1477 or email your big day details to info@amourhk.com. Booking will only be considered tentative until the first down payment is paid and accepted by Amour.

Q :

Can I reschedule my booking date?

A :

Amour regrets our inability to reschedule booking date and wedding date after confirmation of order.

Q :

Can the down payment be refunded?

A :

Amour regrets our inability to accept any refund, return, exchange or downgrade of service.

Q :

What are the payment methods?

A :

Amour only accepts cheque, cash and bank deposit. The payment details are listed on the order form.

Q :

Is the prescribed fee included?

A :

The Marriage Registry fee of HK$305.00 for the Notice of Intended Marriage is excluded in any service fees of Amour.

Q :

Is there any minimum charges?

A :

A minimum charge as designated by the venue may be required on certain occasions in order to guarantee the use of the venue.

Q :

What are the rearrangements when bad weather on my wedding day?

A :

If black rainstorm signal or typhoon No.8 is officially hosted 12 hours before the beginning of the event, the event will be canceled automatically. In and only in such circumstances, customers are allowed to rearrange the booking date without any extra costs. No rearrangement, refund, return or exchange is allowed for any above circumstances happened during the event.

Q :

Can I cancel or terminate the order?

A :

Customers are liable for termination charges which shall include: a price adjustment based on the quantity of goods actually delivered and all cost, direct and indirect, incurred and committed for this contract; together with a reasonable allowance for prorated expenses and anticipated profits. If customers perform cancellation on order, customers are required to pay the full amount of payment for all ordered goods and services.